Shipping policy

Shipping & Pickup

Processing time: Orders are typically processed within 1–2 business days.

Local pickup: Select "Pickup" at checkout to skip shipping charges entirely. We'll email you when your order is ready. Please wait for that confirmation before coming in. Bring your order confirmation (digital is fine). Our hours vary day to day, so please check our Google Business Profile for current hours before you come by.

Shipping rates: We ship via USPS Ground Advantage, with rates based on order weight:
- Up to 1 lb: $6.95
- 1–2 lb: $8.95
- 2–4 lb: $11.95
- Over 4 lb: $15.95
- Free shipping on orders of $100 or more

Expedited shipping is available at checkout for $15.

Delivery estimates: USPS Ground Advantage typically delivers in 2–5 business days after processing, depending on your location.

Order tracking: You'll receive a tracking number by email once your order ships.

Shipping issues: If your package arrives damaged or is lost in transit, contact us at info@sidequestgamesny.com and we'll make it right.